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Check out our policies below. Have more questions, get in contact with us!

Upon booking any service with DeeBella LLC, you are agreeing to all policies in place. DeeBella LLC is not at fault if any client have failed to read and understand said policies.


Payment Policy

  • Due to the nature of this business, payments for services must be made in FULL prior to the start of any project. Payments will be made through to DeeBella LLC.

  • All major credit/debit cards, ApplePay, PayPal, DeeBellaDesign GiftCards, Affirm, and AfterPay are  accepted.

  • DeeBella LLC is not responsible for additional cost such as:

    • Website domains (

    • Email Accounts

    • Website Host Accounts (Wix, Shopify, etc)


Communication Policy

  • All communication between DeeBella LLC, Clients, and Potential Clients will take place via phone, email, or zoom.

  • Please allow up to 48 hours for a response when emailing. For urgent needs, please send a text (prior and current clients only).


Design Policy

  • Once a service is purchased, clients must sign a Service Contract. Failure to do so will result in cancellation of services and a refund of 75% to the original form of payment.

  • The following is required prior to the start of any project

    • Logo

    • Brand Colors (For best results, clients should provide color codes for their brand. Otherwise, colors will be pulled from logo)

    • Product Images (High quality professional images are recommended for best results.)

    • Product Descriptions

    • Any Additional Images (3-5 Stock Images will be used if additional images not provided)

    • Website Transcript


Copyright Policy

  • DeeBella LLC withholds all rights to post any/all designs and showcase any completed project on social media platforms, and use within marketing materials.


Termination/Cancellation Policy

  • We strive to treat every client with respect and professionalism. DeeBella LLC have the right to refuse service or cancel service without refund at their discretion. This includes but is not limited to disrespectful or difficult clients, unresponsive clients, etc. DeeBella LLC will attempt to come to a common ground and reconcile as needed. Failed attempts to do so will result in cancellation of services.

  • Due to the nature of designing, once a project has begun it is non-refundable. The planning phase for a project will begin within 24 hours. Therefore, if you decide the service is no longer needed, please send an email to immediately.


Ghosting Policy

  • DeeBella LLC strive to complete projects as expected according to the deadlines provided. We understand life happens, and unforeseen circumstances may occur. We ask for open communication in respect of each others time. Failure to communicate or inconsistent communication will result in services being forfeited and non-refundable.

    • More than 7 days - A restart fee of $50-$100 will become applicable if client decides to restart services. DeeBella LLC reserves the right to refuse continuation of services.

    • More than 14 days - A restart fee of $100-$150 will become applicable if client decides to restart services. DeeBella LLC reserves the right to refuse continuation of services.

    • More than 30 days - Your project will be forfeited without refund. Future services will be declined.


Revisions Policy

  • An allotted number of revisions or revision sessions will be provided for each service. This will be discussed prior to the start of any project. Clients are responsible for purchasing additional revision sessions if the limit is exceeded. Revisions may delay expected deadline dates.


Maintenance Policy

  • Clients will be responsible for maintaining their site after completion unless maintenance services are purchased. Maintenance Services

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